
Taught by Tom Callinan of Strategy Development, this two-day educational workshop's sole purpose is to set the framework for your team to develop an operational business plan. Using the case study approach, you will learn how to use the Strategy Development Scorecard, industry statistics, and a company’s SWOT analysis as the foundation of your planning process. Once the foundation is in place the Strategy Development team will teach you how to layer in detailed and quantifiable actions to accomplish your goals of revenue and profit growth. There will be a specific focus to launching or improving a managed print services (MPS) / managed services (MS) strategy. The final step in the training will be how to put in place a monthly operational process to ensure attainment of the goals, or where necessary, mid-course adjustments.