IKON Executives Assume Responsibility for Ricoh Americas

Posted by Tom Callinan on Tuesday, March 30, 2010

The rumors were confirmed yesterday as the executive team from IKON assumed all of the senior roles at Ricoh Americas.

Kevin Togashi announced in a memo to Ricoh and IKON employees

“First, to manage the asset value and to execute governance of all of our sales companies in the Americas, I will be leading a newly formed holding company, Ricoh Americas Holdings, Inc. (RAH), as Chairman and CEO. RAH is a wholly owned subsidiary of Ricoh Company, Ltd. and owns 100% of the shares of Ricoh Americas Corporation.

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ITEX 2010—What a Great Event

Posted by Tom Callinan on Thursday, March 18, 2010

Wow, ITEX was phenomenal this year. For those of you that attended, and there were many, I know you agree because I have heard the feedback. What makes ITEX such a great show? To me the number one attribute of ITEX is the networking opportunity; most of the industry decision makers attend the show. When I say decision makers I mean dealer/reseller principals and senior management.

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The Road Map to Reposition Your Business Model

Posted by Tom Callinan on Saturday, February 27, 2010

There are untold numbers of industry players “shouting from the roof tops” about MPS. Opinions vary widely on everything from the definition of MPS to what will happen to your company if you do not enter the MPS space today. Regardless of what decision you make to enter the MPS space—or not—or even to continue your business or sell, you should make that decision based on facts and not hype. At this ITEX seminar, taking place Wednesday 11:00 AM – 12:15 PM Tom Callinan, the leading expert in MPS and business planning, will be presenting The Road Map to Reposition Your Business Model.

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How to Make Money in MPS

Posted by Tom Callinan on Tuesday, February 23, 2010

That seems to be the new theme of all of the MPS conferences and road shows. I guess just holding a MPS event is passé so the event coordinators needed a new theme. As a member of the leading consulting firm in the MPS space, I thought the theme was rather humorous. I mean could anybody really be in MPS and not be making money in a 56%+ GP business?

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The Obituary is Written: Is the Patient Dead?

Posted by Tom Callinan on Tuesday, February 16, 2010

“Long before digital tools such as listservs, e-mail blasts, and even Facebook enabled us to easily broadcast messages, photocopiers were the most efficient way to distribute information to groups of all sizes. If the boss needed to discuss a new company policy, workers got memos in their (physical) in-boxes or slipped under their office doors.

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Top 10 CIO Issues for 2010

Posted by on Friday, February 5, 2010

Bob Evans, VP of InformationWeek Global CIO Unit wrote this week on the focus areas for CIOs in 2010. When I read the article I started to think about where MPS fit in allowing CIOs to accomplish their goals this calendar year, and how to approach those regarding MPS.

Top 10 CIO Issues for 2010 per Bob Evans, VP of InformationWeek Global CIO Unit

1. The cloud imperative – Cloud computing takes the top spot because this allows for CIOs to really attack #2.

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What is MPS?

Posted by Tom Callinan on Tuesday, January 26, 2010

Yesterday, Document Solutions Daily, a great publication available by subscription, had a link to a blog post titled “MPS Isn’t Just for the Big Boys.” Although the post details what can be described as an admirable job by a sales person to place a MFD, and that sales person works for a well known and respected copier company—so this commentary isn’t directed at either the sales person or the employer—does the post really describe an MPS agreement?

I ask the question for two reasons.

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Hiring a Consulting Firm: Proceed With Caution

Posted by Tom Callinan on Sunday, January 17, 2010

You engage a consulting firm to add skills and help you achieve your business goals. If the consulting firm is going to be successful in their support they need to still be in business 90 days after you sign the agreement. Over the last five years I have seen consulting firms come and go, and the going almost always follows the big announcement of the coming.

This last week I read a press release announcing that Supplies Network hired the former owner of a consulting business, who I congratulate on his new job, but what of his consulting clients? What do they do now?

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Trade Shows: Are they worth the time

Posted by Tom Callinan on Monday, January 4, 2010

I am frequently asked the by clients “Should I attend (fill in the blank) show / conference?” I tend to answer the question with another question, “What are you looking to get out of the event?” Your answer to that question will then lead to some research to determine if the event is worth the investment in entrance fee, travel expense, and more importantly, your time.

There are many trade shows out there and a new one seems to pop-up every other year.

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Paul Schulman leaving Global

Posted by Tom Callinan on Wednesday, December 16, 2009

In an e-mail dated December, 9 to the Global leadership team, Michael Shea announced that Paul Schulman has decided to leave Global effective December 31.

Paul was one of Global’s most visible leaders as President and COO and in his previous position as SVP of Business Development. Paul was well known and respected in both the dealer community as well as within Global. I know his leadership will be missed at Global.

I got to know Paul on a dealer trip almost 15 years back. He is engaging, intelligent, and passionate about the business.

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