Posted by Guest Blogger on Thursday, December 22, 2011
By Scott Cullen
When fast isn’t good enough, outside experts can help expedite desired results. That’s exactly what NEP in Appleton WI wanted to accomplish in order to expand their impact in the MPS arena. By contracting with Strategy Development, they were able to refine their sales processes which were adequate but required some tweaking for added effectiveness.
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Posted by Guest Blogger on Friday, June 24, 2011
By Scott Cullen
Ken Copeland has been in the copier business for 25 years, 21 at the helm of ASI Business Solutions, a Dallas/Fort Worth dealership. He knows how to sell copiers. He also knows he can’t continue to approach the copier business the way he did for most of those 25 years if he wants to remain profitable and stay in business.
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Posted by Guest Blogger on Wednesday, April 27, 2011
By Scott Cullen
If Frank Grasso, CEO of TGI Office Automation, could turn back the clock, he’d have hopped on that managed print services train sooner rather than later.
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Posted by Guest Blogger on Tuesday, February 15, 2011
By Scott Cullen
It wasn’t long ago that QualPath was known primarily as a top provider of office equipment in Pompano Beach, Florida. They had a solid business, a nice base of customers, and could have easily remained complacent and continued pushing hardware like so many of their competitors. But owner Kevin DeYoung had other ideas and two years ago the sun set on the company’s copier business and rose on its new business model—that of a managed services provider. Sure QualPath still sells and services office equipment, but that’s not the primary focus.
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Posted by Guest Blogger on Thursday, December 9, 2010
By Scott Cullen
Here’s a new take on an old story; a technology company buys a copier company and then makes a move into managed print services (MPS). You don’t see that happen every day, but that’s what happened in 2006 when D.A. Rainsberger Co. purchased CBI, Inc., a long-time Kyocera Mita dealer and a technology solutions client of D.A. Rainsberger Co.
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Posted by Guest Blogger on Thursday, October 14, 2010
By Scott Cullen
Forget the doom and gloom and crying about the economy. You’re not going to see any of that at Perry Corporation in Lima, Ohio. No sir, Perry Corporation is rocking and rolling from every conceivable angle. Consider that its traditional MFP and service business is up about six percent over last year. How many dealerships in this day and age can lay claim to that?
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Posted by Guest Blogger on Monday, September 20, 2010
By Charles Brewer
For the remanufacturing industry, a reliable supply of high-quality, empty cartridges is essential. Simply put: without a good source of empties, there can be no “remanufacturing.” For a variety of reasons, however, the supply of empties is drying up. The situation is serious and has already resulted in spot shortages and price increases. And it’s bound to only get worse.
All the complicated physics and chemistry involved in electrophotographic printing make remanufacturing toner cartridges technically challenging.
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Posted by Guest Blogger on Monday, August 30, 2010
By Scott Cullen
Frank Gaspari, CEO of FlexPrint, a national provider of document management and managed print solutions, is a straight shooter. Ask him a question and he doesn’t mince words.
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Posted by Guest Blogger on Wednesday, August 25, 2010
By Scott Cullen
Ask any office equipment dealer what sets them apart from competitors or why customers like doing business with them and service will inevitably be one of the first things mentioned. Having an efficient service operation is critical to the success of every office technology dealership, including American Office Solutions (AOS) in Clarklake, Michigan.
Founded in 1969, AOS serves Lansing, Jackson, Adrian, and the surrounding areas and has a reputation for placing customers first.
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Posted by Guest Blogger on Tuesday, August 24, 2010
By Scott Cullen
Why rock the boat when you’ve got a nice printer cartridge recharger business going for you? That’s a question we just had to ask Frank Topinka, president of Page After Page in Shrewsbury, Mass. after taking his successful recharger company and transforming it into a successful provider of managed print services.
What initially set Page After Page apart in the greater Boston market as a recharger was its ability to provide an ever-expanding customer base with desktop delivery.
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