2011 State of Outsourcing

Posted by Tom Callinan on Wednesday, April 27, 2011

I am using the title from the article in the April 25, 2011 issue of Information Week, one of my favorite IT magazines, and I am going to borrow literally from the information contained in that article.  If you are in the MPS or MS space I strongly recommend you get yourself a subscription to Information Week.  It’s free to qualified requests—that would be you—and it has good content.

You are trying to sell managed print services (MPS) or managed services (MS) so you probably want to know what the CIO thinks about outsourcing, correct?  Let’s cover some key parts of t

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Posted in Sales

TGI Transforms Itself into an MPS Provider

Posted by Guest Blogger on Wednesday, April 27, 2011

By Scott Cullen

If Frank Grasso, CEO of TGI Office Automation, could turn back the clock, he’d have hopped on that managed print services train sooner rather than later.

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Posted in Sales

Consultants: How Do You Afford the Support

Posted by Tom Callinan on Monday, April 25, 2011

When speaking at shows to dealer principals I am often asked about our fee structure. At the end of the explanation I frequently hear “You are expensive.” None of our clients—the dealers that actually pay us—feel this way, and I certainly don’t feel like the service of the SD team are expensive.

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