Strategy Development Schedules BTA Workshops for March in Chicago: SMU, MPS Sales, and MPS Operations & Service

Posted by Kelli Jones on Monday, January 24, 2011

We are conducting the BTA Service Management University on March 10-11, along with the award winning BTA Managed Print Services (MPS) Sales Workshop on March 8-9, concurrently with the BTA MPS Operations and Service Workshop on March 8, 2011.  All of the classes will be held at the SpringHill Suites Chicago O’Hare. 

BTA Service Management University is designed specifically for service leadership (vice president, director, service manager, or service supervisor), to learn how to s

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Debunking the Myth: MPS Needs To Be Sold On TCO Not CPP

Posted by Tom Callinan on Tuesday, January 4, 2011

Want to start a riot at an MPS event? Mention MPS, TCO, and CPP in the same sentence. I realize MPS has attracted practitioners from many, formerly different, business models: supply companies, printer service companies, VARs/resellers, managed services company, printer and copier OEMs, and BTA dealers.

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