Don't Overlook the Hand that Feeds You

Posted by Ed Carroll on Tuesday, April 28, 2009

Continuously working with business throughout the year gives us the opportunity to observe the practices of the successful ones and identify areas that we all could improve upon.

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Lexmark International, Inc. Q1 2009 Earnings Call Transcript

Posted by Tom Callinan on Sunday, April 26, 2009

One of the juiciest place to get information on the industry is in the quarterly presentations provided by the public companies and in the transcripts of their calls with analysts.

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Developing An Effective Print Management Sales Process

Posted by Tom Callinan on Saturday, April 18, 2009

Part two of this six part series was recently published in ENX Magazine.

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Service Technology Solutions

Posted by on Wednesday, April 15, 2009

A recent industry research report indicates best-in-class service organizations (top 20%) are more than twice as likely as all others to have embraced technology solutions. These leading service organizations, having already placed there bets, are experiencing real savings and operational excellence.

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